Global Upside Corporation CEO and Co-Founder Ragu Bhargava spoke at the HR West Conference on March 7th, 2018 in Oakland, CA.
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American businesses increasingly find themselves competing on an international stage, some by necessity and some by design. Global Upside’s integrated services delivered via a single point of contact help simplify a company’s day to day operations so they can free up time and resources so they can focus on their core activities. We travel to Chicago and Boston to learn more about how Global Upside helps Clients navigate the knowns and unknowns of operating globally.
See Global Upside’s feature on Worldwide Business here.
- November, 25
By Ragu Bhargava, Co-Founder and CEO, Global Upside Corporation
Raise your hand if your LinkedIn feed is not filled with titles like “how virtual reality will revolutionize HR.” We have all read those articles in frustration as we scroll to the bottom and not one sentence provides the answer. Even as various companies have begun implementing these new age technologies, the question remains: what is the actual, real life impact of new technology for you as a human resource professional?
Find Talent More Effectively
Early on, a lot of AI was built around resume sorting. And it is still known today for resume sorting, because it can be frustrating to spend days going through a stack of resumes to come out the other end with no candidates or ones that are no longer available. AI can enable you to take immediate action, so you don’t lose out on the best candidates.
But as companies are realizing, there is more to Artificial intelligence than meets the eye. With real time feedback, you can play with a job description or advertisement to adjust the size and features of a talent pool. In times of low unemployment rates, you can more effectively recruit passive talent using this real time feedback. AI tools can source profiles, companies that may have layoffs or low earning reports, and the length of time a candidate has been in their job, providing a shortlist of potentially receptive candidates.
Spice Things Up for Improved Engagement
From educating new hires on company procedures to improving current employees’ skills, training is a critical aspect of any business strategy but the typical training session angles toward an inefficient use of time for employees without significantly improving skills. The answer to boosting retention rates could be virtual reality (VR).
“From educating new hires on company procedures to improving current employees’ skills, training is a critical aspect of any business strategy”
VR immerses employees in a first-person view without the expensive training centers or time commitment from senior management; though the hardware and setup costs can be insignificant compared to traditional methods. However, V provides flexibility for employees to learn at different paces as well as customization for those generations more, or less comfortable with technology.
And for those of you with a remote or international employee(s), you can even eliminate costly travel expenses. VR simulations allow your employees to realistically fine tune their skills; engage in smarter, more targeted training; and enable employee growth.
Make Tedious Tasks Fun
Good employee relations are dependent on effective, two-way communication. It can be difficult to squeeze out much needed information from employees when they don’t have consistent methods to provide feedback, are unsure where to find important policies, or must fill out yet another boring questionnaire. We’ve all been there.
Integrated an online portal into your company’s life is one of the easiest methods in creating a resource library for employees to see their benefits, company policies, and more. These online portals are a great way to distribute important questionnaires that can be “gamified” to enhance response rates. This means making the forms and questionnaires interactive and fun, or even a game among colleagues, can make it easier to get that much needed information.
Don’t Get Bogged Down by the Details
HR is a highly sensitive field and even a minor misstep by an HR professional can spiral into legal issues or serious financial loss. This complexity can easily amplify if you have employees in more than one country. Let an HRIS technology ensure compliance with local, regional, and national labor laws around the world.
A well-designed system can monitor laws and regulations to proactively flag concerns. This allows senior management to reduce their involvement while ensuring company policies are followed accurately. To top it off, reports on overall compliance can be delivered at regular intervals, marking any anomalies to be dealt with in an efficient way.
From AI and VR to the internet and new software, we are living in a new technological world. Some of us are here and thriving already. But many of us are only now receiving the map to navigate this minefield. How you utilize and leverage not only the newest technologies, but also slightly older ones, will determine your fate in our technology-based lives.
This article was published in HR Tech Outlook.
- November, 20
We’ve got exciting news to share today – we’ve launched the website and logo of Global Upside Corporation – www.gu-corp.com. Our holding company and newest brand represents the umbrella organization under which we all work.
From the moment we formed the Global Upside Corporation, the idea of creating a new brand has been the subject of much deliberation and discussion. After all, Global Upside itself is a well-known service used by Clients in nearly 150 countries. Yet, we also had an overwhelming need to create an identity that truly captures the breadth and growth of our business. We have come a long way from being an accounting company. We are providing PEO services, we have an innovate and highly successful software, we have a booming talent acquisition business – and thanks to you all – we are trailblazing into new ideas every day.
Convinced that a new holding company was a necessary pre-requisite for our long-term ambitions and to allow the whole Team, all of you, to take part and benefit from our success, we embarked on months of planning and preparation that went into this week’s unveiling of the Global Upside Corporation.
One of our main goals was to select a name that would keep us close to our core yet encompass our broad suite of current capabilities, and our future innovations. The word “corporation” instantly felt like the right fit. We are and will always be Global Upside – but we are bigger, better and going places. Creating the “Global Upside Corporation” helps us convey that message and showcase the various businesses we now operate. Further, the new visual identity with its elegant design and color palette also sets us apart from the competition.
What it means for you?
In the coming weeks and months, you will see and hear more about the Global Upside Corporation as we roll out the brand publicly. However, this does not change anything in any of our day-to-day workings. You will continue to work for Global Upside or Gava Talent Solutions or Global PEO Services. The marketing team will reach out to your separately on when and how to change your email signatures and LinkedIn profiles. They will also provide you access to all our brand logos, collateral, and letter head and directions on proper use of each.
Can I tell my Clients or partners about the holding company?
A public announcement with a press release and Client outreach will be done in January 2019. However, you are free to share news about the Company and direct people to www.gu-corp.com should you feel the need.
Ultimately a great company is never about a name, brand or its logo, it about our people and the work we do. This simply reflects the growth we have achieved due to hard work for every Team member. Thank you to all for inspiring this important change!
Keep trailblazing Team!
- November, 12
Global Upside today announced that it has achieved ISO 27001:2013 certification, the international standard for best practices in managing and processing financial information, intellectual property, employee details, and information entrusted by third parties.
The certificate is the latest in Global Upside’s ongoing commitment towards achieving the highest standards in data security and privacy throughout the organization. Recently, the company completed an audit with a Big 4 accounting firm deeming it in full compliance with General Data Protection Regulation (GDPR).
“As an industry leader in human resources, payroll and accounting services globally, we are extremely sensitive about confidentiality and integrity of our Clients’ and their employees’ data. The ISO 27001:2013 certification further proves our commitment and ongoing investment in achieving recognized certifications for enterprise level data security and privacy,” said Rohit Lohia, Global Upside’s Managing Director, India.
“Global Upside has also been audited by a Big 4 audit firm for GDPR compliance. We are constantly taking steps to improve our processes and strengthen our internal controls to better address the needs of our Clients,” added Co-Founder and Chief Operating Officer, Gita Bhargava. “Certification by ISO validates our efforts and provides comfort to our Clients,” continued Gita.
Global Upside is a leading provider of human resources, payroll, accounting, compliance, PEO and talent acquisition solutions in 100+ countries. The company has been certified in the following products/service range: accounting, HR, payroll service provider, information technology enabled services, business process outsourcing, and business process management.
To attain ISO 27001:2013 certification, Global Upside’s processes were reviewed by a British independent auditor against the framework and guidelines set forth by the International Organization for Standardization.
“The ISO 27001:2013 certification acknowledges our success in creating effective processes for management of sensitive data and delivering the ultimate Client experience,” said Adam Sheffield, Chief Revenue Officer.
For details about the International Organization for Standards (ISO) Certification, visit https://www.iso.org/home.html.
- October, 15
Global Upside is excited to be announced the 2018 Payroll Team of the Year at this year’s Global Payroll Awards ceremony on June 7th in Lisbon, Portugal.
The Global Payroll Awards are the only award ceremony in the world for professionals involved in global payroll; it celebrates technical excellence and professional development amongst companies and their payroll teams operating internationally. Some of this year’s winners and past winners include: Ramco Systems, PwC Australia, iWorkGlobal, Microsoft, and others.
Global Upside was named Payroll Team of the Year for driving the payroll industry forward. Each year the Global Upside payroll team is engaged by Clients because they have challenges so complex that the competition is unwilling to try to solve them.
In many cases, Global Upside empowers Clients to pay their employees on time by setting up the systems and processes they need. One client states: “the payroll team at Global Upside was instrumental in getting us up and running in India and Hong Kong and with our acquisition in China. Not only did they provide us with thorough expertise, but also with responsive, accurate, and cost-effective solutions to our challenges.”
The Global Upside team not only helps fix mistakes in Client’s processes, but helps their future endeavors by educating them on statutory requirements and other aspects of international payroll.
- September, 11
According to various studies, the failure rate for mergers and acquisitions to drive additional corporate value can be upwards of 80%. This rings especially true of international merger and acquisitions and often cross-cultural challenges are the culprit.
However, the success rate increases when companies pay attention to the human factors, leveraging global HR specialists in this process. In this podcast, the Global Upside Corporation’s Co-Founder and CEO Ragu Bhargava partners with Globig to provide tips on how HR can help make international merger and acquisitions more successful and reduce the pain.
Some of the topics that are discussed and companies should prepare for include:
- Aspects of ‘culture’ that companies must evaluate prior and during a merger and acquisition
- The softer-human factor’s to prepare for such as employee concerns, how not to lose your rock stars, how to make the transitions smoother
- How international HR teams can prepare for a smooth transition for payroll and benefits and other important factors
- September, 11
The Global Upside Corporation’s Co-Founder and COO Gita Bhargava has been recognized as one of 2018’s most successful female leaders in the Silicon Valley Business Journal’s Women of Influence Awards. In her role as Chief Operating Officer, Gita runs worldwide operations and customer service for the four companies that make up the Global Upside Corporation – the world’s leading provider of HR, Payroll, Accounting, Finance, Compliance and Talent Acquisition services: Global Upside, Global PEO Services, Mihi and Gava Talent Solutions.
The Women of Influence Awards spotlights the 100 most successful and influential female leaders of the Silicon Valley. The honorees exercise power and influence within their industry and throughout the Silicon Valley community, while serving as role models for future generations of leaders. Among Silicon Valley’s best, Gita was honored at the Silicon Valley Business Journal’s Women of Influence Awards ceremony on May 31st, 2018.
Gita states, “It is not only an honor to be held at the same level of such successful women, but also an added motivation for me to continue working hard to innovate within my field and inspire other women worldwide.”
A mere 11% of Fortune 500 Chief Finance Officers are women. Finance and accounting are industries still dominated by men; Gita is one of the few female entrepreneurs and leaders found in these fields. An entrepreneur since age 16 in her Indian hometown, Gita continues to be a trailblazer in business, co-founding 4 companies in her lifetime.
Since establishing Global Upside in 1999, Gita has been dedicated to solving challenges, creating a welcoming and supportive workplace, and giving back to her community. She is also a passionate advocate for youth education and supports the Silicon Valley/San Jose chapter of City Year, a nationwide non-profit which helps at risk children across America stay in school. Gita is also a winner of the prestigious Le Fonti Awards in Milan, Italy and Stevie Awards in New York City, USA.
On questions about her leadership style, female co-worker and Director of Marketing Nandita Verma notes “Gita is an inspiration. She has created a culture where all of us look out for each other and she leads by example. Gita cares deeply for the wellbeing of all her employees. When I was pregnant, Gita personally checked in on me every day and provided me with all the help I needed to do my work efficiently while taking care of my health. Gita makes Global Upside a truly great place to work.”
- September, 10
With companies going global faster than ever before, having a diverse and global workforce is now more of a norm rather than an exception. But while crossing the borders is getting easier for corporations, managing the workforce is getting increasingly complex. Stringent compliance mandates, and unique HR, benefits, payroll requirements across countries are hard to track and even harder to manage on a day-to-day basis.
Mihi – a cloud-based software for global workforce management is helping companies tackle these challenges by automating time and attendance, vacation, leave management, benefits administration and more. Mihi is compliance-ready out of the box, i.e. it is prebuilt to enforce statutory regulations like wage, hour, and benefits in 40+ countries.
The Global Upside Corporation Co-Founder and Managing Director, India and Mihi’s Co-Founder and Chief Innovation Officer Rohit Lohia talks about how Mihi is keeping employees happy, improving compliance and getting better workforce visibility.
Q: There is an interesting backstory to the inception of Mihi. Tell us about it.
We were engaged by a Client when they were spinning out from a Fortune 50 company and needed a technology that could help their thousands of employees easily manage time and attendance and benefits across 35 countries. They needed this in less than 60 days.
We found that there was no single software to achieve their goals – you could combine multiple solutions but it was inefficient and left compliance loopholes that put our Client at risk. We understood the need and we had the expertise to build a system so we asked our Client to let us build a software for them. The put their faith in us and rest is history. This venture led to the birth of our software technology and its namesake company Mihi. We continue to be part of the Global Upside group but operate as an independent company.
Q: What are the major challenges that companies face today in HR management?
Today companies are going global earlier than ever and they need systems to manage their global workforce. They don’t have the time or resources to deal with antiquated systems or hire an internal army or payroll and HR professionals. We are also seeing increasingly strict regulatory framework globally. Case in point: GDPR or the General Data Protection Regulations that impose strict guidelines on how companies collect, manage, and store data. Companies of all sizes are scampering to company. Mihi is built in response to these challenges.
Tell us how Mihi delivers value to its clients.
Mihi’s technology is built to keep employees happy and corporations safe. It simplifies day-to-day tasks like applying for leaves, enrolling in benefits plans, etc. For companies, it reduces compliance risks and automates data collection. Imagine how much easier it is to run accurate, on-time payroll if employee hours, overtime, statutory benefits, etc. are collected accurately across all countries, in the right format and ported over to your payroll system. It’s like having an internal team and an in-house compliance officer. Mihi knows local laws even if you don’t. For example, Mihi will alert managers if a certain employee is clocking more overtime than what is legally permissible in that country. Our mix knowledge and technology is a game changer for companies who want to centralize their global operations and stay compliant without building an internal army of HR and payroll experts.
Can you highlight a customer success story that demonstrates your value proposition?
Recently, a Client with employees in 13 countries was struggling to get clear visibility of their workforce. Employees were on different or no systems and simple tasks…
- September, 9
Common sense would support the idea that businesses who aren’t making a significant profit would be struggling. However, Ragu Bhargava points out in this interview with Kathy Ireland that a booming business attempting to go global can face just as many if not more challenges, which might be surprising.
That’s where the Global Upside Corporation comes into play. We offer turnkey solutions to the day-to-day challenges facing businesses that are growing expediently. Click below to watch Ragu Bhargava’s interview on Worldwide Business with Kathy Ireland.
- September, 5